Privacy Policy — Landora VPN

1. General provisions

This Privacy Policy (the “Policy”) governs how we collect, use, store, and protect the personal data of users of Landora VPN (the “Service”, “we”, “us”).

By using the Service, including mobile apps, software, and the website, you confirm that you agree to this Policy.

2. Description of the service

Landora VPN provides secure internet access using virtual private network (VPN) technology, encrypting internet traffic, protecting data, and enabling access to online resources without undue restrictions.

3. Data processing principles

We follow these principles:

data minimization;
purpose limitation;
data security;
transparent processing;
no storage of users’ internet activity.

4. Personal data we collect

4.1 Data you provide

email address (used for sign-in with a one-time code);
account information (registration date, subscription status, user ID).

4.2 Technical and service data

unique device identifier;
device type and operating system;
app version;
interface language;
usage timestamps;
diagnostic information (errors, crashes, crash logs).

4.3 Usage data

fact of connection to the Service;
session duration (without analyzing traffic content);
volume of data used (aggregated only).

4.4 Payment data

We do not store or process bank card data.

Payments are handled by third-party systems, including:

app stores;
payment providers.

Payment processing is governed by the policies of those services.

5. Data we do not collect

Landora VPN follows a strict “No Logs” policy.

We do not collect, store, or monitor:

browsing history;
DNS queries;
user IP addresses linked to activity;
content of transmitted traffic;
history of internet activity;
specific user actions online.

We do not keep logs that could identify a user’s internet activity.

6. Purposes of processing

We use data only for:

providing access to the Service;
user authentication (via OTP);
managing subscriptions and access;
processing payments (via third-party systems);
security and abuse prevention;
user support;
improving the Service.

7. Legal bases

Processing is based on:

your consent;
performance of a contract (providing VPN services);
legitimate interests (security and abuse prevention).

8. Storage

Data are kept only as long as needed for these purposes, including the life of the account, the subscription period, and any period required to meet legal obligations. After that, data are deleted or anonymized.

9. Security

We apply reasonable technical and organizational measures, including:

encryption in transit (HTTPS/TLS);
restricted access to data;
protection of server infrastructure;
security monitoring.

No system can guarantee absolute security.

10. Disclosure to third parties

We do not sell personal data. We may share it only with:

payment providers;
hosting and infrastructure providers;
where required by law.

Sharing is limited to the minimum necessary.

11. International transfers

Data may be processed on servers in different countries. We take steps to ensure an appropriate level of protection regardless of location.

12. Your rights

You may have the right to:

access your data;
request correction;
request deletion;
restrict processing;
withdraw consent.

To exercise these rights, use the contacts below.

13. Cookies and tracking

The website may use technical cookies for:

proper operation;
performance analysis.

We do not use cookies to track users’ internet activity.

14. Multiple devices

One account may be used on several devices. Data are synchronized so subscriptions, limits, and security work correctly.

15. Abuse prevention

We may use technical measures to:

prevent repeated abuse of free trials;
detect fraudulent activity;
protect the Service from abuse.

16. Changes to this Policy

We may change this Policy. Updates are published on this page with a new date. Continued use of the Service means you accept the updated Policy.

17. Contact

For privacy questions:

Technical support on Telegram:
@landorasup
Website: www.landoravpn.com